Shoora for Healthcare

01In brief

A diagnosis, a new medicine, a date to come back. The patient who can't hear it clearly, or can't follow it in English, nods and goes home unsure.

Shoora puts every word the doctor says on the patient's own phone, live, in the patient's language. The patient can read the visit again at home and write back to the care team in their own language, while the team reads it in theirs.

02Who Shoora helps

Patients with hearing loss. More than one person in four over 60 has disabling hearing loss¹, and they are the patients who see doctors most. Masks, beeping monitors and a doctor turned to a screen make it worse. Shoora shows every word.

Patients in another language. More than 25 million people in the US speak English less than very well². Shoora translates the doctor live, into Spanish or many other languages.

Patients who are both. A Spanish speaker with hearing loss struggles twice: a phone interpreter doesn't help someone who can't hear the phone. Reading in their own language does.

Families and carers. A daughter at work can follow her father's visit on her own phone, in her language.

03In the room

• Every word, as it is said. The doctor talks normally. Each sentence appears on the patient's phone a moment later, translated.
• Medical words spelled right. The clinic adds its own terms (medicines, procedures, the doctors' names), and Shoora listens for them.
• Nothing new to learn. No headset, no tablet to pass around, no app. The patient scans a QR code at reception.

04After the visit

• Read it again at home. Patients forget 40 to 80% of what they are told, straight away³. With Shoora the visit stays on their phone, in their language: how to take the medicine, what to watch for, when to come back.
• Write back to the care team. "Can I take the pill with coffee?" The patient writes in Spanish; the nurse reads it in English and answers. The patient reads the answer in Spanish.
• Fewer calls and missed instructions. A question answered in a line of text is a call the front desk doesn't take, and a dose not taken wrong.

05How it works

06What it asks of you

Once. Set up the clinic, add your medical terms, and print the QR code for reception and the rooms.

Each visit. Start Shoora on the doctor's phone or computer. That's all.

Never. Buy devices, rent headsets, or teach patients a new app.

07Where it fits

Shoora sits alongside your interpreter service, not in place of it. For informed consent, bad news or a complex procedure, book a qualified medical interpreter or a sign-language interpreter as you do today. Shoora covers the everyday visits in between, and gives every patient the visit in writing to keep.

The clinic decides how long a visit's text is kept and who can read it. We set this up with each clinic in the pilot, to fit its privacy rules.